We at Locum Health are currently collaborating with a wonderful practice located in Whitstable, looking for a qualified candidate to fill the role of Receptionist. Here are the details:
Duties:
Direct incoming patient calls and manage the appointment schedule with practitioners.
Confirm and recall patients as necessary.
Handle challenging situations with professionalism and empathy.
Assist the Practice Manager with various administrative tasks.
Provide support on reception as needed.
Qualifications:
Previous experience in a GP practice, medical call canter, or similar healthcare setting.
Excellent written and spoken English skills.
Proficient computer skills and familiarity with medical software such as SystmOne or EMIS.
Strong problem-solving abilities and a patient-cantered approach.
