Job Description:
- About the Practice:
- We at LocumHealth are currently collaborating with a wonderful practice located in Canterbury, looking for a qualified candidate to fill the role of Medical Receptionist. Here are the details:
- Duties:
- Direct incoming patient calls and manage the appointment schedule with practitioners.
- Confirm and recall patients as necessary.
- Handle challenging situations with professionalism and empathy.
- Assist the Practice Manager with various administrative tasks.
- Provide support on reception as needed.
- Qualifications:
- Previous experience in a GP practice, medical call center, or similar healthcare setting.
- Excellent written and spoken English skills.
- Proficient computer skills and familiarity with medical software such as SystmOne or EMIS.
- Strong problem-solving abilities and a patient-centered approach.